| MSPaint.exe has generated errors. [message #213616] |
Fr, 23 Juni 2006 09:58 |
|
Hi all,
I get the following error message when I want to use PAINT: "MSPAINT.exe
has generated errors and will be closed by Windows. You will need to
restart the program. An error log is being created"
I have tried to reinstall the MSPaint from Add/Remove but it didn't
solve the problem.
This happens on both Windows 2000 Server and Professional machines all
suddenly. I have tried to use either administrator or user account to
open mspaint but all get the same problem.
All machines are Dell PowerEdge 2850 with ATi Radeon 7000 Video; I am
not sure if this is caused by the video driver. But they were running
fine with this video driver; and some other same model/OS machines can
still open the mspaint.
Does anyone know the solution? Thanks.
|
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| Re: MSPaint.exe has generated errors. [message #213617 ] |
Fr, 23 Juni 2006 10:05 |
|
Here is the Output of "!analyze -v" from User.dmp
WARNING: Whitespace at end of path element
Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Temp\umshib3\user.dmp]
User Dump File: Only application data is available
Windows 2000 Version 2195 UP Free x86 compatible
Product: WinNt
Debug session time: Fri Jun 23 14:11:44.156 2006 (GMT+8)
System Uptime: 5 days 7:33:54.188
Process Uptime: not available
Symbol search path is:
srv*d:\tmp\debug*http://msdl.microsoft.com/download/symbols
Executable search path is:
................
(8e4.984): Integer divide-by-zero - code c0000094 (!!! second chance !!!)
eax=000fa000 ebx=77f4591f ecx=00000000 edx=00000000 esi=0103dfe8
edi=00234acc
eip=0101e7c5 esp=0006fa84 ebp=0006ff00 iopl=0 nv up ei pl nz na
po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
mspaint!CPBApp::GetSystemSettings+0xc7:
0101e7c5 f7f9 idiv ecx
0:000> !analyze -v
************************************************************ *******************
*
*
* Exception Analysis
*
*
*
************************************************************ *******************
************************************************************ *************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: ntdll!_PEB ***
*** ***
************************************************************ *************
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for MFC42u.DLL -
FAULTING_IP:
mspaint!CPBApp::GetSystemSettings+c7
0101e7c5 f7f9 idiv ecx
EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
ExceptionAddress: 0101e7c5 (mspaint!CPBApp::GetSystemSettings+0x000000c7)
ExceptionCode: c0000094 (Integer divide-by-zero)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 00000984
BUGCHECK_STR: c0000094
DEFAULT_BUCKET_ID: APPLICATION_FAULT
PROCESS_NAME: mspaint.exe
ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero.
LAST_CONTROL_TRANSFER: from 0101e460 to 0101e7c5
STACK_TEXT:
0006fc88 0101e460 00234acc 0103dfe8 0103dfe8
mspaint!CPBApp::GetSystemSettings+0xc7
0006ff00 76ffb7bc 00000000 0002089c ffffffff
mspaint!CPBApp::InitInstance+0x5c
WARNING: Stack unwind information not available. Following frames may be
wrong.
0006ffc0 7c598989 00000000 00000000 7ffdf000 MFC42u!Ordinal1569+0x47
0006fff0 00000000 01030440 00000000 000000c8 KERNEL32!BaseProcessStart+0x3d
FOLLOWUP_IP:
mspaint!CPBApp::GetSystemSettings+c7
0101e7c5 f7f9 idiv ecx
FAULTING_SOURCE_CODE:
SYMBOL_STACK_INDEX: 0
FOLLOWUP_NAME: MachineOwner
SYMBOL_NAME: mspaint!CPBApp::GetSystemSettings+c7
MODULE_NAME: mspaint
IMAGE_NAME: mspaint.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 3d5d0240
STACK_COMMAND: ~0s ; kb
FAILURE_BUCKET_ID: c0000094_mspaint!CPBApp::GetSystemSettings+c7
BUCKET_ID: c0000094_mspaint!CPBApp::GetSystemSettings+c7
Followup: MachineOwner
---------
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| Re: MSPaint.exe has generated errors. [message #218852 ] |
Mi, 28 Juni 2006 21:59 |
|
Make sure you did not change any setting during the installation when you
have to reinstalled from the original!
"Hon" <honorama [at] gmail.com> wrote in message
news:Of0GFrplGHA.1832 [at] TK2MSFTNGP04.phx.gbl...
> Hi all,
>
> I get the following error message when I want to use PAINT: "MSPAINT.exe
> has generated errors and will be closed by Windows. You will need to
> restart the program. An error log is being created"
>
> I have tried to reinstall the MSPaint from Add/Remove but it didn't solve
> the problem.
>
> This happens on both Windows 2000 Server and Professional machines all
> suddenly. I have tried to use either administrator or user account to open
> mspaint but all get the same problem.
>
> All machines are Dell PowerEdge 2850 with ATi Radeon 7000 Video; I am not
> sure if this is caused by the video driver. But they were running fine
> with this video driver; and some other same model/OS machines can still
> open the mspaint.
>
> Does anyone know the solution? Thanks.
|
|
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| Re: MSPaint.exe has generated errors. [message #219773 ] |
Mi, 05 Juli 2006 08:29 |
|
Try to delete this registry key.
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Applets\Paint
Dennis Lin
"Hon" <honorama [at] gmail.com> ???????:Of0GFrplGHA.1832 [at] TK2MSFTNGP04.phx.gbl...
> Hi all,
>
> I get the following error message when I want to use PAINT: "MSPAINT.exe
> has generated errors and will be closed by Windows. You will need to
> restart the program. An error log is being created"
>
> I have tried to reinstall the MSPaint from Add/Remove but it didn't solve
> the problem.
>
> This happens on both Windows 2000 Server and Professional machines all
> suddenly. I have tried to use either administrator or user account to open
> mspaint but all get the same problem.
>
> All machines are Dell PowerEdge 2850 with ATi Radeon 7000 Video; I am not
> sure if this is caused by the video driver. But they were running fine
> with this video driver; and some other same model/OS machines can still
> open the mspaint.
>
> Does anyone know the solution? Thanks.
|
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